About NECI

NECI is a leading Digital Automation solutions provider transforming manufacturing, lab operations, process development and process control across a range of process industries. We relentlessly seek to drive the outcomes that ‘change the game’ for our clients and is seeking team members to join in our mission.

The Role

We are currently seeking a customer relationship manager, a partner whose understanding of and relationship with a designated customers’ businesses can help increase the amount, speed, and certainty of profits generated by that client’s business.

In this role, you must not only be intimately familiar with the customer’s business and needs, but must also understand the value of NECI offerings, how they can be applied to Key Performance Indicators (KPI) and profit improvement, and how to communicate that value effectively.

If you are interested in managing the account planning process and lead a team of product sales experts, consultants, and services personnel to focus on issues critical to the customer’s success, this could be the role for you. See further details below!

How You’ll Be Successful

• Maintain knowledge of Quantified Business Results delivered to other customers
• Under the Following:
  • Emerson organizations and their ability to impact the sales and support efforts
  • Key strengths and weaknesses when compared to the competition
• Annual incremental growth revenue targets will be established and measured with a select number of customers. These financial measures will be selected from NECI divisions that best line up with the customers’ business model.
• Consistent Revenue Generation in the of $3 – $10 million annually.
• Measures include verifiable milestones in the sales process that indicate progress on long-term sales programs that have yet to generate measurable revenue account include:
  • Customer pre-planning completed.
  • Critical Success Factors and Key Performance Indicators verified by customers’ management.
  • Established buying vision with customer.
  • Coach is identified and engaged.
  • Key decision maker is identified and engaged.
  • Justification developed and presented.
  • Sales closed.
  • Profit impact measured and approved by customer.

What You’ll Do

• Maintains a high degree of industry knowledge and awareness, including trends, technology advancement, and significant accomplishments by others in the business, state of the competition, significant events related to our business and the customer’s businesses
• Develop and maintain a written account plan for the customer which at a minimum addresses the following areas:
  • Identifies business relationships with customer’s final decision makers and managers who influence the selection of our solutions
  • Outlines a thorough understanding of the customers business, including their products and processes, markets served, key customers, industry dynamics that effect the customer’s business and events that influence the customer’s profits.
  • Identifies the customer’s Critical Success Factors (CSF), Key Performance Indicators (KPI), and key initiatives.
  • Defines NECI business objectives: revenue goals by defined NECI business offering
  • Defines a plan to increase overall revenue and profitability at the account
• Identify recurring problems and complete thorough diagnosis to understand requirements and potential solutions
• Select those problems which can be solved using NECI products and services
• Prioritize solution options and describe strengths and weaknesses of different alternatives
• Quantify the PlantWeb value in terms of customers KPI’s and build business justification for the investment
• Acts as a consultant to assist in the customers’ selection of the best alternative which should optimize the profit for both companies

What You’ll Bring

• Bachelor of Science degree in Engineering or related field.
• Experience working in or managing a manufacturing operation.
• Minimum of five (5) years of successful selling experience with demonstrated results calling on middle and upper-level managers in manufacturing organizations.
• Demonstrated successful consultative selling (SPI) skills required
• Understanding of customers’ organization, business model and processes
• Develop actionable team-oriented sales strategies
• Challenge assumptions while driving consensus
• Experience with Process Control Systems.

Here’s What You’ll Get

• Highly competitive Medical and Dental Insurance
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Unlimited Vacation Time
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Employee Referral Bonus
• Professional Development Reimbursement
• NECI paid Basic Life & Short-Term, Long-Term Disability Insurance
• Voluntary Benefits - Accident, Term Life, Whole Life Insurance
• Flu Shot Clinic & First Aid/AED/CPR Classes

Please Note: NECI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.